Legal

Shipping policy

Last updated: July 2026

Processing & dispatch

In-stock orders placed before 1:00pm ET on a business day are dispatched the same day from our United States facility. Orders placed after the cutoff, on weekends, or on holidays ship the next business day.

Delivery times

We ship UPS 2-day on every order, and UPS Overnight is offered at checkout for an additional charge. Both are counted in business days from dispatch, not from when the order was placed. Delivery estimates are the carrier's and are not guaranteed.

Tracking

Every order ships with tracking. You'll receive a tracking number by email as soon as your package is on its way.

Packaging & stability

Lyophilized products are stable at ambient temperature for the duration of standard shipping and are packaged discreetly and securely. Refer to each batch's certificate of analysis for stability details.

Shipping destinations

We currently ship within the United States. If a delivery cannot be completed or a package is returned to us, we'll contact you to arrange reshipment.

Lost or damaged packages

If your order arrives damaged or does not arrive, contact us at support@glp3.fit within 7 days of the expected delivery date and we'll make it right.